AI Architect Program (12-week live cohort)

7-day money-back guarantee

If you're unsatisfied for whatever reason, email me within 7 calendar days of your purchase and I'll issue a full refund, no questions asked.

• Refunds are issued to the original payment method.

• On refund, your access to the sessions, recordings, group forum, templates and bonuses ends.

• Payment plans: the 3-payment and 6-payment options are installment plans for the full program price rather than monthly subscriptions. If your refund is approved within the 7-day window, everything you paid is returned and remaining installments are cancelled. Outside the window, the full balance of remaining installments stays due, and stopping payment does not cancel the obligation.

• Requests made more than 7 calendar days after purchase are not eligible, and the purchase is final.

• If I cancel a cohort, you receive a full refund or a free transfer to the next cohort, your choice.

AIOS Core (5-day single-workflow build)

The build guarantee

You tell me the exact steps of your task. I write them down and build the AI to follow them. If the finished workflow does not perform those exact steps, you get your money back.

Outside that guarantee, AIOS Core is final once the build has started. AI can make mistakes sometimes; the guarantee covers the steps we agreed in writing rather than every possible output.

AIOS Mastery and AIOS Architecture (guided builds)

These are personal, scheduled engagements where preparation starts before your first session. They are refundable until your first session has been delivered. After the first session, all sales are final.

Installment plans remain due in full once the engagement has begun. If I cancel the engagement, you receive a full refund of any undelivered part.

AI Audits and Roadmaps

Refundable until the deep-dive interview has taken place. After the interview, the work is underway and the purchase is final. You keep the full roadmap deliverable regardless of whether you proceed to a build.

Workshops and Power Hours

Single sessions can be rescheduled with at least 24 hours' notice. No-shows and cancellations with less than 24 hours' notice count as delivered and are not refundable. If I cancel, you get a full refund or a transfer to the next date, your choice.

Maintenance Retainer

The retainer is a month-to-month service. Cancel anytime by email; the cancellation takes effect at the end of the current billing month and you keep access until then. Partial months and unused time are not refunded.

Done-For-You Builds, Consulting and Corporate Training

Custom builds, consulting engagements and corporate training are governed by their individual agreements. Deposits and payments are non-refundable once work has begun or sessions have been delivered.

Items that are never refundable

• Purchases outside the applicable refund window

• Third-party costs and usage fees (for example your AI tool subscription or API usage) billed by outside providers

• Bonuses, add-ons and community access after the applicable refund period

How refunds are processed

Approved refunds are issued to the original payment method within 5 to 7 business days of approval. Your bank or card issuer may take an additional 5 to 10 business days to post the funds. Refunds cannot be issued to a different card or by other methods.

EU and UK customers

If you are a consumer in the EU or UK, you may have a statutory 14-day right of withdrawal for online purchases. For digital content and for services that begin within that period, you expressly request immediate delivery at checkout and acknowledge that the statutory right of withdrawal ends once delivery has begun. Nothing in this policy limits rights that cannot be waived under your local law.

Billing concerns

If anything about a charge looks wrong, email me first at pbasu@weignitegrowth.com and give me the chance to fix it. I respond quickly and I am fair. Chargebacks filed for purchases that were delivered as described are treated as a breach of the Terms and Conditions and are answered with full purchase and activity records.

Questions

Email pbasu@weignitegrowth.com. Every question gets a prompt, honest answer.

Poulomi Basu · Ignite Marketing · Oude Kerkstraat 49, 6227 SP Maastricht, Netherlands · KVK: 69419272 · weignitegrowth.com